Who builds it
MiYaDine is the restaurant product of Guangzhou Miao Software Technology Co., Ltd. — 广州秘奥软件科技有限公司, trading as MISAll. The company was established in 2007 and has spent that time on one thing: software for retail and restaurant businesses run by Chinese owners outside China.
Two dates matter here and they are often confused, so we separate them plainly. The company dates from 2007. MiYaDine, the restaurant product, launched in 2024 and is now at V3.0. Restaurants and retail are two product lines from the same company, not one product with two names — MiYaDine runs restaurants, MISAll runs supermarkets and retail counters. This site is only about restaurants.
Why a restaurant abroad is a different problem
Not a domestic system with the language switched. These are the things that had to be built rather than translated:
- Language. Interface, menu, receipt and the QR ordering page each carry Chinese alongside the local language, across 23 languages, set per user account rather than per installation. Non-Latin scripts and unusual currency symbols are rendered as images before printing so thermal receipts do not come out as boxes.
- Money and tax. 20+ major settlement currencies, with currency symbol, decimal places and rounding per store. Tax name — VAT, GST, SST, IVA — rate, and whether the displayed price includes it, all configured per store, with tax carried on the dish so one bill can hold two rates.
- Local payment. Twelve local payment channels are integrated, across Southeast Asia, South Asia, Latin America, the Nordics and Europe. Which of them applies to you depends entirely on where the shop is, and we will tell you before you buy.
- Fiscal integration. Real, certificate-level integration exists in some markets and not in others. We would rather lose a sale than promise one we do not have.
- Network. Single-machine and LAN modes do not depend on the internet. The host machine is the authority on pricing and stock, deducting atomically so two tills cannot oversell, and syncs when the line returns.
- Distance and time. Per-store time zone and a trading day that can cross midnight, so a 2am bill lands on the right day. Remote actions as well as remote viewing — mark a dish sold out, disable a staff account, push a menu change down to a store.
- Hardware. Windows computers and Android tablets, not a proprietary all-in-one, because a shop far from its supplier needs to be able to buy a replacement locally on a Saturday. Peripherals are generic too: seven scale protocols as presets, standard drawers, customer displays, label printers and Bluetooth receipt printers.
- Wording. A discount is stored as one reduction ratio and displayed the way each shop says it — a Chinese owner types 90 and sees 9折, an overseas shop types 10 and sees 10% off. Same arithmetic, two habits.
What we will not claim
No invented customer counts, no named case studies we cannot stand behind, and no third-party ratings — there are no genuine ones, so we publish none. Where a capability depends on your country, the pages on this site say so instead of implying it works everywhere.
You may see a figure of 9,000+ merchants attached to MISAll elsewhere. That is the retail line's number and it does not belong to MiYaDine, so we do not use it here.
Support, described honestly
An AI assistant is built into the software, answering operating questions from a knowledge base that ships with each version — most day-to-day questions are answered on the spot without waiting for a reply. Behind it is a full illustrated manual, and behind that a human team on WeChat: 08:00–23:00 China Standard Time (UTC+8) — 00:00–15:00 UTC, seven days a week. 24/7 response for critical incidents.
That human team works in Chinese, and so does the manual. The software runs in 23 languages; the person answering your message does not. In practice that fits the shops we serve — the owner is usually the one who contacts support — but it means a local manager cannot raise a ticket in their own language, and you should weigh that before you buy.
The regular hours cover trading time across Southeast Asia, the Middle East and Europe. For the Americas, the dinner service falls in the middle of the night in China, which is what the 24/7 critical-incident line is for.
How to start
- A free demo, remote or on site, run with your real menu — an order taken, sent to the kitchen and settled.
- A trial, so you use it before deciding.
- Help importing your menu, from an export, a spreadsheet, a PDF or a photograph of the printed one — the local-language column included.
See how licensing works for what the quote depends on.
